We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
1. What information do we collect?
We may collect, store and use the following kinds of personal data:
(a) Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views);
(b) Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
(c) Information that you provide to us for the purpose of registering with us including name, address, email, telephone number and the type of property you are looking for;
(d) Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters including name, email address and telephone number;
2. Using your personal data
(a) Administer the website;
(b) Improve your browsing experience by personalising the website;
(c) Enable your use of the services available on the website;
(d) Where applicable supply to you services purchased via the website;
(e) Send statements and invoices to you, and collect payments from you;
(f) Send you general (non-marketing) commercial communications;
(g) Send you email notifications which you have specifically requested;
(h) send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
(i) provide third parties with statistical information about our users but this information will not be used to identify any individual user;
(j) deal with enquiries and complaints made by or about you relating to the website. It at any time you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the permission you grant to us. We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
In addition, we may disclose information about you:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of prevention and detection of fraud (including data matching exercises in conjunction with the Audit Commission, the requirements of money laundering regulations and reducing credit risk); and
4. Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Personal information will be stored on secure servers managed by Insite Energy Ltd and/or its selected supplier(s).
5. Policy amendments
6. Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee as permitted under the Data Protection Act.
You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)
7. Third-party websites
Insite Energy is not responsible for the privacy policies or practices of third party websites accessed through links on our site.
8. Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated by email firstname.lastname@example.org
10. Data controller
The data controller responsible for our website is to be decided.
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